When life gives you questions,

We support adults who support children, including parents, caregivers, educators and organizations. Our services provide practical, judgment-free guidance for navigating behaviour, emotions, development and everyday challenges.

We offer Parent/Educator Support Sessions, 1:1 Coaching, courses, webinars, workshops, digital resources and community-based learning opportunities. Our Services

A Parent/Educator Support Session provides targeted guidance for a specific concern without requiring an ongoing commitment.

1:1 Coaching provides more personalized and ongoing guidance, strategies, reflection and accountability.

A 30-Minute Parent/Educator Support Session is $55 CAD.

A 60-Minute Parent/Educator Support Session is $95 CAD.

A Single 1:1 Coaching Session is $125 CAD.

The Three-Session 1:1 Coaching Package is $325 CAD, providing a savings of $50.

Applicable taxes are added at checkout.

Sessions are offered privately by video. 

Visit our Booking page, select the service that fits your needs and complete the checkout and scheduling process. A brief intake form is required before your first session.

A brief email summary may be requested at no additional cost. It can include key ideas or next steps discussed during the session.

Any additional between-session communication or support will be limited to what is specifically included with the service or package purchased.

All three sessions in the Three-Session 1:1 Coaching Package must be used within six months of the original session.

Unused sessions expire after that period unless otherwise required by applicable law.

At least 24 hours’ notice is required to cancel or reschedule a session.

Late cancellations and missed sessions are non-refundable and may be treated as used sessions. Full details are provided during booking and in our Terms and Conditions.

Refund eligibility depends on the service or product purchased. Completed sessions, missed appointments, late cancellations and accessed digital products are generally non-refundable.

Review the specific offer details and our Terms and Conditions before purchasing.

No. Our services are educational and supportive. They are not counselling, psychotherapy, medical care, psychological assessment, diagnosis, treatment, crisis intervention or another regulated professional service.

Our services do not create a therapist-client, psychologist-client, physician-patient or other regulated clinical relationship.

No. We do not diagnose medical, developmental, behavioural or mental-health conditions, and we do not provide medical treatment recommendations.

Concerns requiring assessment, diagnosis or treatment should be directed to an appropriately qualified professional.

Big People Lemon‑Aid Co‑Lab does not provide emergency or crisis services. Our website forms, email and community spaces are not monitored for emergencies.

If a child or adult is in immediate danger or needs urgent assistance, contact 911 or the appropriate emergency or crisis service in your area.

We handle personal information with reasonable care and limit its use according to our Privacy Policy. However, our services do not create the legally privileged confidentiality that may apply in certain regulated professional relationships.

We are required by law to report suspected child abuse or neglect. Information may also be disclosed to emergency services, child-protection authorities or other appropriate authorities when required by law or when there is a serious or imminent concern that someone may be harmed.

Do not send sensitive, identifying or detailed child or health information through website forms or ordinary email.

No. Every child, adult, family, classroom and situation is different. Results depend on individual circumstances, decisions, implementation and factors outside our control.

We provide practical guidance and educational support, but specific outcomes cannot be guaranteed.

Yes. Customized workshops and professional-learning sessions may be available for schools, early-learning centres and other organizations.

Use our Contact page to describe what your group needs. We normally respond within two business days.

Use the Contact form or email hello@bigpeoplelemonaid.ca.

We normally respond within two business days. Check your junk or spam folder if you are expecting a response and do not see one.