PRIVACY POLICY

Privacy Policy

Big People Lemon-Aid Co-Lab Services Inc.

Effective Date: August 7, 2026

Big People Lemon-Aid Co-Lab Services Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect:

Information You Provide

Name
Email address
Phone number (if provided)
Billing information
Mailing address (if required)
Information submitted through forms
Messages you send to us

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Pages visited
Time spent on pages
Referral source
General geographic location
Cookies and similar technologies

How We Use Your Information

We may use your information to:

Provide products and services
Process purchases
Deliver digital downloads and online courses
Respond to inquiries
Send newsletters or marketing emails (only if you have opted in)
Improve our website and services
Analyze website performance
Meet legal and regulatory obligations

Email Communications

If you subscribe to our mailing list, you may receive:

Educational content
Parenting and educator resources
Business updates
Promotions
Event announcements

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Payment Information

Payments are processed securely through trusted third-party payment providers.

We do not store your complete credit card information on our servers.

Cookies

Our website uses cookies to:

Improve website functionality
Remember user preferences
Measure website performance
Analyze visitor behaviour
Support marketing and advertising efforts where applicable

For more information, please review our Cookie Policy.

Third-Party Services

We may use trusted third-party providers, including services for:

Website hosting
Email marketing
Payment processing
Analytics
Video hosting
Online course delivery
Scheduling

These providers process information according to their own privacy policies.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take appropriate precautions, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only as long as necessary to:

Provide our services
Maintain business records
Meet legal and tax obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of personal information where permitted
Withdraw consent to marketing communications
Request information about how your personal information is used

To make a request, contact us using the information below.

Children's Privacy

Our services are intended for adults, including parents, caregivers, and educators.

We do not knowingly collect personal information directly from children under the age of 13 without appropriate authorization where required by law.

International Visitors

If you access our website from outside Canada, your information may be processed and stored in Canada or in other jurisdictions where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Big People Lemon-Aid Co-Lab Services Inc.

Email: [email protected]